Unified Communications

Communications is one of the most important components in every organization. Having a solid, reliable, cost-effective foundation on which to build is equally important. Whether you have single or multiple sites or staff on the road, connectivity is critical to maintain and efficient and productive workforce.

Since 1989, CDS Office Technologies has been implementing IP Telephony solutions. Our resident experts can help your organization evaluate your existing environment and make recommendations to efficiently deliver the service levels you require.

Unified Communications (UC) refers to the integration of various communication technologies and tools into a cohesive—or unified—system. UC solutions typically combine voice, video, messaging, and collaboration tools into an integrated platform that can be accessed from a variety of devices and locations.

Our UC systems are designed to streamline communication and collaboration by providing a unified interface for employees to communicate and collaborate. This can include tools such as instant messaging, email, file sharing, voice calls and video conferencing. UC solutions also include features such as presence detection, which allows users to see the availability of their colleagues in real-time, and mobility, which enables users to access UC tools from their mobile devices.

The goal of UC is to improve communication and collaboration within organizations, increase productivity, and reduce costs associated with managing disparate communication tools. By bringing together multiple tools and services into a unified strategy, UC enables employees to communicate and collaborate more efficiently, regardless of their location or device.

Whether you need 1 or 1,000+ phones, video or audio conferencing solutions, business-grade email, or instant messaging/chat, CDS can tailor a custom unified solution for your organization, regardless of the size of business or facility.

  • Fully Unified Communication Systems
  • Design/Implementation Services
  • IP Telephony Systems
  • Unified Communications (Voice Mail/Email)
  • Contact Center/Recording Solutions
  • Wireless Network Access Infrastructure